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Senior Revenue Assurance and Billing Analyst Intersections Inc. - Chantilly, VA Oct 11, 2017 - Intersections Inc. (NASDAQ: INTX) is a leading provider of identity risk management, privacy protection and other subscription based... more » Intersections Inc. (NASDAQ: INTX) is a leading provider of identity risk management, privacy protection and other subscription based services for consumers. Our core services monitor personal information for our consumers, aggregate it into digestible, consumer-friendly reports and alerts, and provide personalized education and support to help our customers understand their information and take the actions they deem appropriate. Since its business was founded in 1996, Intersections has protected the identities of more than 47 million consumers. We are currently seeking a Senior Revenue Assurance and Billing Analyst to work at our corporate office located in Chantilly, VA. Under the direction of the Billing Manager, this job requires a systematic approach by someone with exceptional problem-solving skills who has the ability to work independently and under stress. This role also requires strong Excel skills. The Senior Revenue Assurance and Billing Analyst utilizes Excel to prepare billing analysis reports in graph and pivot table formats, and reports on billing trends and variance analysis month over month. The successful Senior Revenue Assurance and Billing Analyst prepares invoices and commissions, obtains billing consent and calculates amount dues. In addition, this employee participates in and assists with billing audits and month-end closing, calculates billing earnings and prepares client-customer statements for the next month. Ensure contract compliance and accurate billing for assigned customers, including the establishment of processes, procedures and documentation to validate contract compliance and adherence to internal financial controlsExhibit ownership for the administration of billing based on contract specifications and ensure quality and audit controls are in place and adhered toBuild and maintain good working relationships with other departments; provide constant communication on contract statuses, issues, and deadlinesWork closely with Client Services, IT Reporting & Development, Operations and Customer Service to promote billing qualityProvide billing analysis, trend analysis, revenue and variance analysis support as well as revenue and variance explanationsCreate, maintain and update billing process and procedures documentation BS/BA in a business-related field, or equivalent experience5+ years of experienceStrong working knowledge of Excel (pivot tables, V & H look up, and macros), account reconciliation, batch reconciliation, ability to work with big spreadsheets of data utilizing enhanced Excel skillsKnowledge of GAAP and SOX guidelines is requiredAbility to multi-task with multiple systems and applications Great Plains experience a plusEmployee benefits billing and invoicing a plusKnowledge of billing payment processing systems, products and processes are a plusStrong analytical, interpersonal and communication skills are essentialMust exhibit a sound understanding and ability to carry out billing file reconciliations and revenue tie outsExperience in trouble ticket tracking and supportDetail-oriented with strong work ethicAbility to work independently with general instructions on assignments Intersections and its subsidiaries participate in E-Verify. Click here to learn more about this program. EOE M/F/D/V systems engineer Clarabridge - Reston, VA Oct 10, 2017 - Below is a snapshot of our Systems Engineer / DevOps role within our Product Engineering Operations team. If this role takes your fancy... more » Below is a snapshot of our Systems Engineer / DevOps role within our Product Engineering Operations team. If this role takes your fancy and you are in interested in a career at Clarabridge please apply here and let's chat - we are always keen to speak to highly talented and passionate people! The Clarabridge CX Social team builds a customer care tool for social media. Our clients use our software to be able to respond to the incoming questions and complaints on their Facebook pages, Twitter accounts, Instagram profiles, a.o. These clients often have a high volume of messages, on several social profiles. We try to make those peoples lives easier by offering automation tools, smart routing of messages and reply suggestions, among others. CX Social is a distributed system that is high-volume and soft-realtime. Our infrastructure spans multiple data centers and is made up of over a hundred servers. This goes hand in hand with some challenges from an operations perspective. We need to be able to scale according to our needs. We need to monitor a ton of services and servers. As we deploy our code to production many times a day, we need deployment to run smooth and automated. Of course, were totally buzzword-compliant with agile, docker, SaltStack and coffee breaks. Our system engineers have 2+ years of experience and a passion for development. Our product is a web application, so our main software stack has the usual parts like PHP, MySQL, Elasticsearch, RabbitMQ, Memcached, Redis, and Node.js. There are some more exotic things in there as well, like Clojure, ReactJS, Vowpal Wabbit, and others. Knowledge of any or all of these technologies is a huge plus, as is experience with deploying and scaling them, and server management. We use continuous integration and our app is deployed by everyone in the team, multiple times a day. This means, that as a system engineer, you work together with the rest of the development team to make sure everything runs smoothly. If you know a thing or two about monitoring, security, Service Oriented Architecture or CAP theorem, come talk to us about it! We'd love to hear your opinions. About Clarabridge Clarabridge helps hundreds of the worlds leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. For more information, visit www.clarabridge.com. Senior Specialist, Business Development (aka Regional Director) National Student Clearinghouse - Herndon, VA Oct 09, 2017 - Requisition Number 17-0088 Post Date 8/30/2017 Title Senior Specialist, Business Development (aka Regional Director) Department... more » Requisition Number 17-0088 Post Date 8/30/2017 Title Senior Specialist, Business Development (aka Regional Director) Department Business Development Job Category Full Time Employee Number of Openings 5 FLSA Exempt Tier Tier 5 City Herndon State VA Description The Senior Specialist, Business Development (a.k.a. Regional Director) is the sales and outreach arm of the National Student Clearinghouse’s Education Services division,and is responsible for promoting the use of Clearinghouse services among educational institutions and related agencies. The Senior Specialist is expected to increase the use of Clearinghouse services among institutions in a specific U.S. region. The Senior Specialist promotes, positions and sells the Clearinghouse offerings to education institutions and other organizations ranging from executive to managerial to technical across numerous functional groups. Interaction with state-level or regional commissions of education is required occasionally. Frequent face-to-face visits to current and prospective customers will be necessary. The position requires that the incumbent travel nationally up to 50% of the time. Qualifications: MINIMUM: Bachelor’s degree, or a combination of education and experience including military service will also be considered. 5+ years of professional business development/sales experience. Experience working in or selling into student financial aid, admissions, enrollment management, or records management and experience with education services outsourcing products and services. A history of consistently meeting or exceeding annual sales/business development targets. Proven track-record of developing positive relationships Demonstrated ability: Working on multiple initiatives simultaneously in a time critical environment. Lead complex business development opportunities that are win-win for the client and the organization. Strong negotiating skills. Proficiency with Microsoft Office Suite and willingness to learn new applications. Excellent oral, written, and interpersonal communication skills with the ability to communicate effectively with all levels of staff. Position may be based remotely, or in the Herndon, VA office. DESIRED: Advanced degree. Experience with Salesforce and/or Pardot. Familiarity with commercializing big data and/or data-related services. Familiarity with the problems, issues, and methods of post-secondary education institutions. Experience in education administration or previous knowledge of the features and benefits of Clearinghouse services. Physical Requirements: Use of a computer terminal and/or laptop computer for 8 or more hours a day. Use of a copy machine, fax machine, and telephone. Vision abilities include close vision and the ability to adjust focus. Must be able to hear, speak, read, and concentrate. Frequently required to sit for 7 or more hours per day in close proximity to others in an open office environment. Occasionally lift and/or move up to 25 pounds and use hands and fingers to operate, handle, and reach. Stand for extended periods of time, up to 3 hours at a time at conferences or while making presentations. Must be flexible to perform out-of-town assignments and travel via car, travel, train, nationally up to 50% of the time including evening and weekends when needed. NSC strives to hire, promote, and retain the best qualified individuals for our employment opportunities. Our policies are intended to provide equal employment opportunity for all employees and job applicants without regard to race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, protected veteran status, or any other status protected by law. NSC strives to have a culture that is diverse and equally welcoming to all. As a Federal contractor, NSC is subject to requirements to take affirmative action to employ and advance in employment protected Veterans and individuals with disabilities. NSC is committed to its outreach efforts and practices to promote employment and advancement of members of these groups. PAY TRANSPARENCY POLICY NSC will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by NSC, or (c) consistent with the NSC’s legal duty to furnish information. 41 C.F.R. 60-1.35(c) Please view Equal Employment Opportunity Posters provided by OFCCP here. Apply On line Send This Job to a Friend Copyright © Ultimate Software Malware Analyst ThreatConnect, Inc. - Reston, VA Oct 09, 2017 - Company Description ThreatConnect® arms organizations with a powerful defense against cyber threats and the confidence to make strategic... more » Company Description ThreatConnect® arms organizations with a powerful defense against cyber threats and the confidence to make strategic business decisions. Founded in 2011, ThreatConnect (then called CyberSquared) started servicing government agencies on specialized cybersecurity contracts while building its platform. Officially launched in 2013, the ThreatConnect Platform has grown to more than 20,000 users worldwide. Today, ThreatConnect provides a suite of products designed to meet the threat intelligence aggregation, analysis and automation needs of security teams at any maturity level - built on the industry's only intelligence-driven, extensible security platform. Whether you want to work on building a world-class security platform or as a member of the services team, you will enjoy a career that truly makes an impact. For more information on the benefits of working at ThreatConnect, visit www.threatconnect.com/careers Job Description ThreatConnect is looking for highly motivated and experienced analysts with currently active U.S. Government Top Secret security clearances to fill positions on government contracts within the DC/NoVA/MD region. If you are sought after as an expert in your field and looking for a company that will both value and reward your expertise, take a look at what ThreatConnect has to offer. Requirements The desired candidate will have the ability to employ reverse engineering techniques and processes to analyze malicious code in order to determine functionality, infrastructure and attribution. Candidates will develop, research, and maintain proficiency in tools, techniques, and countermeasures related to computer and network vulnerabilities, data hiding, and encryption techniques. Experience analyzing nation state or cyber crime malware, including obfuscated malware with anti-reverse engineering techniques is highly desired. Desired tool experience: IDA Pro, Ollydbug, REMNux, Volatility, Wireshark, tcpdump, etc. Desired certifications: GREM, CEREA, CREA, GCFA, GCIH Benefits We work hard to reward our employees for their hard work. We offer a competitive benefits package with comprehensive insurance coverage, paid time off, and unique perks designed to help you meet your financial and personal goals. We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success. We love to recognize our employees who have gone above and beyond, and offer incentives like quarterly awards, an employee bonus and referral program, and team-building outings. MEDICAL Full-time employees are eligible for health coverage effective from the first of the next month hired. The premiums are at no cost to the employee. We pay your premiums for individuals and families! Medical coverage Prescription drug coverage Dental coverage Vision coverage Company-paid short-term and long-term disability Company-paid life insurance and AD&D coverage FINANCIAL 401K retirement savings plan with company matching program of up to 6%. Cell phone reimbursement WORK-LIFE BALANCE 10 Paid Federal Holidays Accrued Paid Time Off (PTO) for vacation/sick time and holidays. 15 days (3 weeks) for new employees with the ability to accrue up to 25 days (5 weeks) Birthday day off Employee recognition program with quarterly awards Employee referral program of up to $5,000 per full-time hired referral Education Reimbursement program up to $5,250 for job-related college courses and professional training Company-provided refreshments at our Headquarters Quarterly events with your geographic team Annual company party Digital Marketing Manager Frontpoint Security - Vienna, VA Oct 13, 2017 - Overview: Frontpoints mission is to make families feel safe, more connected, and to inspire the world that great service still exists.... more » Overview: Frontpoints mission is to make families feel safe, more connected, and to inspire the world that great service still exists. Our teams efforts to care for and protect our customers are the reason that 96% of customers would recommend Frontpoint to a friend. Were looking for an experienced Manager, Digital Marketing with the tactical ability to keep pace with our growth. Thats where you come in. As a Digital Marketing Manager, you will report directly to the VP of Consumer Marketing and be a key player in driving demand generation. Frontpoint is a leader in customer acquisition, and looking to expand its marketing channels to further accelerate our industry leading growth (40% YoY). You will help execute a robust digital strategy, building upon our search efforts and other digital mediums including SEO, display and social advertising. You will play an active role in standing up and enhance new marketing initiatives, critical in achieving our goal of 1 MM customers by the year 2021. Why Work at Frontpoint? Youll have a sense of purpose: The work we do at Frontpoint matters protecting homes & families- and you will positively influence people lives in a meaningful way. Youll help define the future of the security-first smart home: We view innovation & service as a disruptor to how things should be rather than how it is. You will collaboratively drive results across the company that help us shape and raise the bar of this booming industry Youll work in an extremely fluid environment: We still embody the entrepreneurial spirit from our days in the basement of Georgetown. We embrace the intellectual curiosity to question, the willingness to learn, & the courage to innovate to find better ways of achieving our goals You'll work with awesomely dynamic people: Sure we wear jeans, have pool tables, and plenty of company events- but the best part of Frontpoint is our people! Accepting, Friendly, Smart, & Authentic are traits that characterize the co-workers you'll be surrounded by - all of whom share the commitment to winning and doing their part to move the business forward - while having some fun along the way! YOU WILL: Enhance Frontpoints digital marketing strategy critical in achieving our goal of 1MM customers Manage internal paid search efforts to optimize Frontpoints branded and non-branded PPC Continuously develop Frontpoints long term organic SEO strategy Optimize and create SEM campaigns, banners and other digital touchpoints Identify and implement new opportunities in remarketing, social and content marketing Create, test and optimize new landing pages Define budget and CPA thresholds for all campaigns Conduct A/B testing across all new digital campaigns Work with our Data Strategists to define and maintain KPI reporting Work with other team members to ensure our paid acquisition strategy complements our work in the affiliate marketplace and other marketing initiatives YOU ARE: A Proven Digital Marketer: 5+ years of experience driving digital marketing initiatives with consumer brands. You have worked in high growth companies where you have been critical in achieving aggressive revenue targets. You understand how different online marketing channels (affiliate, organic, paid, social, lead gen, email, etc.) fit together. Well Versed in Search Marketing:You have optimized both branded and non-branded PPC campaigns. You understand the intricacies of building a strong foundation for organic search. Proven Ability to scale paid traffic, while maintaining CPA targets. Familiar with keyword tools (SEMRush, SpyFu, Moz) Knowledgeable in Other Digital Mediums: You have stood up or enhanced display (in both re-targeting and prospecting) and other social channels (including Facebook, Twitter, Instagram, Reddit, and others). Intellectually Curious: You are not afraid to think outside the box. You have a propensity to explore new ideas, and models, with an emphasis on testing. You take a data driven approach to building models and testing (A/B & multivariate) to find new opportunities and challenging the status quo. A Highly Effective Communicator: You are articulate, clear, and concise. You present with a level of polish that can engage at every level. You are pointed, with no ambiguity around your intentions and expectations. You are a clear and concise writer with a core understanding of conversion optimization. About the Company: Headquartered in Vienna, Virginia, Frontpoint is a high growth consumer technology company with an award winning corporate culture. We are the leading nationwide provider of wireless alarm systems and interactive home security with more than 200,000 customers across North America. Frontpoint has created a truly unique consumer experience by combining next generation technology with unrivaled simplicity and an unyielding commitment to customer service. We're the highest rated alarm company in the United States, with unmatched reviews on nearly every online review site. Frontpoint provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Frontpoint complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontpoint expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Frontpoints employees to perform their job duties may result in discipline up to and including discharge Restaurant Shift Leader Choolaah Indian BBQ - Sterling, VA Oct 06, 2017 - The Team Leader is responsible for executing daily shift operations and leading their team by exemplifying exceptional guest service,... more » The Team Leader is responsible for executing daily shift operations and leading their team by exemplifying exceptional guest service, delivering our mission and holding uncompromising standards in food quality, accuracy, speed of service, hospitality and cleanliness. They are also responsible for assisting the GM in maintaining a positive learning environment and training and certifying team members. College degree, preferred Ability to communicate clearly, effectively and courteously, both orally and in writing, internally as well as with guests and outside vendor partners Contagious energy, enthusiasm and hunger for knowledge Strong time management and organizational skills with the ability to successfully manage multiple projects at once Ability to work as a team member and Certified Trainer in all stations including dish, prep, production, busser, cashier and expeditor Proactive and resourceful in solving problems Role models adherence to standards and processes and is detail oriented Ability to work under pressure and deal with stressful situations Hours: Must be available to work some nights & weekends. Enjoys and is able to keep up in a fast-paced environment Ability to lift items up to 50 lbs. on a regular and continuing basis. Some bending/kneeling/stooping required. Ability to stand for long periods of time and work in a hot environment Choolaah promotes a smoke-free, drug-free environment. EOE. Required Skills Required Experience 2+ years of management/leadership experience Experience in food service, preferred Experience leading, coaching and managing others, including training, development, directing and evaluating work Job Location Sterling, VA Internal Staff Recruiter Planet Technologies - Germantown, MD Oct 13, 2017 - Internal Staff Recruiter, Germantown, MD Planet Technologies is looking for an Internal Staff Recruiter to provide support to ensure... more » Internal Staff Recruiter, Germantown, MD Planet Technologies is looking for an Internal Staff Recruiter to provide support to ensure required staffing levels for back office and nation-wide operations are met by finding and placing high quality candidates in a timely manner. Position will also be required to assist in supporting the Federal Management Team on an as-needed basis. Medical Appointment Scheduling Coordinator Virginia Spine Institute - Reston, VA Oct 07, 2017 - PLEASE EMAIL JOINOURTEAM@SPINEMD.COM TO APPLY. Date Posted: 09/15/2017 Status: Full Time JOB PURPOSE: The Medical Appointment... more » PLEASE EMAIL JOINOURTEAM@SPINEMD.COM TO APPLY. Date Posted: 09/15/2017 Status: Full Time JOB PURPOSE: The Medical Appointment Scheduling Coordinator serves as the first impression for new patient prospects who inquire to schedule an initial consultation to obtain treatment for neck and/or back pain. This role is responsible for converting business development prospects generated by marketing leads or referrals to new patient status. The Medical Appointment Scheduling Coordinator is an integral aspect of the sales cycle and growth of new patient volumes for this dynamic, fast-paced medical practice. The “Appointment Scheduling Team” is responsible for scheduling new patients for five spine surgeons and two pain management physicians. ESSENTIAL JOB RESPONSIBILITIES: Provide the best customer service experience possible in line with our mission, vision, and core values Ability to convert marketing generated or referral prospects into new patients Responsible for coordinating all aspects of scheduling prospect’s initial consultation, setting expectations on how the process will work, and detailing their insurance coverage, as well as answering questions and addressing concerns Effectively cross-sells services and practice specialties Listens attentively, is empathetic, and solution oriented Utilizes insurance verification software to provide prospect with detailed understanding of their specific insurance plan coverage Responds to incoming patient inquiries, and efficiently schedules initial consultation, with mandated documentation and follow up activities Demonstrates leadership qualities by driving conversation and acts as concierge to reroute prospects as necessary Ability to multi-task answering phones while simultaneously entering data into two software systems Capable of working independently in a team-centric call center environment SKILLS/QUALIFICATIONS/BEHAVIORS: Minimum two years of customer service and/or sales experience Ability to quickly assess prospective patients and tailor approach to optimize conversion rate Operate calmly and efficiently in a busy and highly dynamic environment while projecting professionalism Attention to detail/accurate data entry of prospect demographics Exhibit empathy and compassion toward prospects while maintaining composure in challenging situations Intuitive reasoning and sound decision making Persuasive ability to promote the organization and its patient services Technologically savvy and ability to adapt to new platforms as they arise Ability to work on the phone for significant periods of time Ability to manage multiple new prospects while nurturing on multiple existing leads Salesforce experience and/or eClinicalWorks experience a plus; Spanish speaking a plus PLEASE EMAIL JOINOURTEAM@SPINEMD.COM TO APPLY.